Chief Consumer and Retail Payments Officer
Mr. Ihab Dorra is Chief Consumer and Retail Payments Officer. Previously, Mr. Dorra was the Head of Retail Banking at Banque Misr from February 2017. He is responsible for the leading global performance and strategic delivery of a broad range of personal banking products and services with a focus on new banking technology in addition to innovative and digital banking trends, as well as online payment and e-banking channels. This is in addition to driving Banque Misr’s strategy for both branches and retail business banking segments to maximize customer and shareholder value and achieve market-leading business growth.
Prior to joining Banque Misr, Mr. Dorra was the Head of Retail Banking at Bank Audi Egypt, where he built the platform for a full-fledged retail arm, including Audi Premiere Service and Branch Model Optimization. In 2008, Mr. Dorra joined Barclays as Cluster Head, managing a region of 15 branches constituting over 50% of the bank’s liabilities portfolio. Mr. Dorra also worked at Citibank in 2001, where he spent eight years in different positions, ranging from Auto Loan Sales Manager and Auto Loan Product and Sales Manager to Branch Manager and Branch Area Head.
Mr. Dorra, who is a Certified Trainer at the Egyptian Banking Institute (EBI), received a number of certificates and diplomas in retail banking, which enriched his area of expertise. He received a Banking Diploma from the University of Madison in Wisconsin, the USA, in 2016, in addition to holding a Master of Business Administration degree from the Operational Unit for Development Assistance (OUDA).He attended Executive leadership At Harvard School Of business
Other Current Positions:
- Non-Executive Chairman, Sohoula Company
- Board Member, Efinance
- Board Member, MDI Misr Digital Innovation
- Committees: (I, b1, E, ALCO, BRCC, b2, a4)